The Japanese e-commerce company also implements reviews and identity verification to ensure all parties are well-informed throughout each transaction.Įasier to use than Poshmark and eBay, Marcari is the best app you can use to declutter your closet The platform processes payments to prevent either party from being scammed. The app distinguishes itself by limiting in-person meetups and expects that sellers ship the item to purchasers. Protect yourself and buy from a more reputable site.Mercari denotes a marketplace platform where you can sell and purchase virtually anything as long as it’s possible to send by mail. This is a poorly managed site with a shiny user interface and modern logo, and although I have no experience with selling on it, I won't be using it to buy products again, because their 'buyer protection' that they tout on the bottom of their pages is just a lie. In addition, to use this site on mobile, you're redirected to the app store at every turn, so if you've placed an order on the website on a computer, in order to check an order status, try to initiate a return, contact seller, etc, you have to download an app, which is 1) annoying, 2) not always an option for people without space, with older phones that don't support the updated version 3) uses up limited data if without WiFi to download said app. Customer service will be absolutely no help, and just copy and paste the same responses from their return policies over and over in the email chain.

Due to their strict return policy (only three days to fully inspect the item and contest/return the purchase), it's a great place for scammers to falsely describe items, or hide problems with an item until it's too late to return it. Mercari has a host of problems as a site.

Mercari marketplace reviews